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ChaosDesk vs Zoho Desk
Zoho Desk is an inexpensive helpdesk that fits best inside the Zoho suite. ChaosDesk targets teams leaving Zendesk who want to keep their workflows and integrations with the least change.
Side by side
| Topic | Zoho Desk | ChaosDesk |
|---|---|---|
| Pricing model | Per user, per month | Per agent, per month; light agents free |
| Free plan | Yes, up to 3 users | Yes, 1 agent |
| Generative AI | Zia included on Professional and Enterprise | Copilot included in every paid plan (fair use) |
| EU data hosting | Yes, through the EU data centre (desk.zoho.eu) | EU by default on every plan |
| Zendesk-compatible API | No | Yes, /zd/api/v2 |
| Trial | 15 days | 14 days of Pro, no card |
Zoho Desk information from the vendor's public website, checked on 2026-11-06: zoho.com/desk/pricing. Check there for current details.
Zoho Desk list prices
| Plan | Annual billing | Monthly billing |
|---|---|---|
| Express | see zoho.com | see zoho.com |
| Standard | see zoho.com | see zoho.com |
| Professional | see zoho.com | see zoho.com |
| Enterprise | see zoho.com | see zoho.com |
As of 2026-11-06, check zoho.com/desk/pricing.html for current prices. USD, excluding tax.
- Zoho shows prices in your local currency; we could not read official USD prices on the date we checked, so we do not quote them.
ChaosDesk list prices
| Plan | Annual billing | Monthly billing |
|---|---|---|
| Free | $0 | $0 |
| Starter | $9 | $11 |
| Growth | $15 | $18 |
| Pro | $19 | $23 |
| Enterprise | $29 | annual only |
Per agent per month, USD, excluding tax. Full plan details.
Where Zoho Desk is strong
Zoho Desk may be the better fit if these matter most to you. A fair comparison says this too:
- Tight integration with Zoho CRM and the rest of Zoho One.
- A low entry price.
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Zendesk is a trademark of Zendesk, Inc. Zoho Desk are trademarks of their respective owners. ChaosDesk is not affiliated with, endorsed or sponsored by Zendesk, Inc. or any other vendor named here. Product names are used only to describe compatibility and to compare publicly available information.
Bring your whole Zendesk history. Keep your way of working.
Import tickets, users, rules and the help centre, run both side by side, and switch when your team is ready.
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