Practical writing on customer support, switching helpdesks and the ChaosDesk product.https://chaosdesk.io/https://chaosdesk.io/blog/how-to-migrate-from-zendesk/https://chaosdesk.io/blog/how-to-migrate-from-zendesk/A practical plan for moving a support team off Zendesk group by group, with the full history, a parallel run and a way back.Fri, 06 Nov 2026 00:00:00 GMThttps://chaosdesk.io/blog/triggers-automations-sla-parity/https://chaosdesk.io/blog/triggers-automations-sla-parity/How ChaosDesk keeps imported business rules behaving the way they did, and how we measure it instead of hoping.Fri, 06 Nov 2026 00:00:00 GMThttps://chaosdesk.io/blog/zendesk-pricing-explained-2026/https://chaosdesk.io/blog/zendesk-pricing-explained-2026/The Zendesk list prices as of November 2026, the add-ons that change the total, and a worked example for a team of 20 agents.Thu, 05 Nov 2026 00:00:00 GMThttps://chaosdesk.io/blog/replacing-the-zendesk-web-widget/https://chaosdesk.io/blog/replacing-the-zendesk-web-widget/How to swap the Zendesk messaging widget for the ChaosDesk messenger by changing one script tag, and what to check before you do.Thu, 05 Nov 2026 00:00:00 GMThttps://chaosdesk.io/blog/keep-your-zendesk-api-scripts/https://chaosdesk.io/blog/keep-your-zendesk-api-scripts/How the Zendesk-compatible API lets internal services, SDK clients and help-centre widgets keep working after a move to ChaosDesk.Wed, 04 Nov 2026 00:00:00 GMThttps://chaosdesk.io/blog/what-the-zendesk-importer-brings/https://chaosdesk.io/blog/what-the-zendesk-importer-brings/A walk through everything the ChaosDesk importer copies from Zendesk, in what order, and how it handles the things that do not map one to one.Wed, 04 Nov 2026 00:00:00 GMThttps://chaosdesk.io/blog/ai-copilot-included/https://chaosdesk.io/blog/ai-copilot-included/How ChaosDesk can include reply drafts, summaries, translation and triage in every paid plan, and what fair use means in practice.Tue, 03 Nov 2026 00:00:00 GMThttps://chaosdesk.io/blog/parallel-run-and-cutover/https://chaosdesk.io/blog/parallel-run-and-cutover/Why moving one group at a time beats a big-bang switch, and the exact steps of a cutover with a fallback window.Tue, 03 Nov 2026 00:00:00 GMThttps://chaosdesk.io/blog/eu-data-hosting-helpdesk/https://chaosdesk.io/blog/eu-data-hosting-helpdesk/Eight questions that tell you where your support data really lives, who can read it, and what happens when you leave.Mon, 02 Nov 2026 00:00:00 GMThttps://chaosdesk.io/blog/zendesk-alternatives-2026/https://chaosdesk.io/blog/zendesk-alternatives-2026/Freshdesk, Zoho Desk, Help Scout, Intercom, Gorgias and ChaosDesk compared on pricing model, AI pricing, data hosting and migration effort.Mon, 02 Nov 2026 00:00:00 GMT